Question 1

Allied member website user guide

Accepted Answer

Click here to learn how to register, print an ID card, view your claims, and much more!

When registering, you will need to have your Member Number present (found on your Allied medical card), and your Group Number, which is A23281.

Question 2

Using telemedicine

Accepted Answer

Introducing Allied's New Telemedicine App with Recuro Health!

Allied is excited to offer Virtual Primary Care through Recuro Health, providing easy access to top physicians via video, phone, or messaging—anytime, anywhere. Whether you need preventive care, chronic condition management, or urgent non-emergency treatment, this service is designed to fit your lifestyle.

There is no cost to use Recuro Health telemedicine if you or your dependents are enrolled in a Trinity medical plan.

Enjoy benefits like same-day appointments, 24/7 care, at-home lab testing, and prescription management—all from the comfort of your home.

Click here for more details and to set up your account today!

Question 3

Insurance carrier contact information

Accepted Answer

Medical:
Allied (using the Aetna network)
1-800-288-2078
www.alliedbenefit.com 
 
Pharmacy Benefit Provider:
SmithRx
1-844-454-5201
www.smithrx.com

Mail Order Prescription:
Amazon Pharmacy - click here for enrollment instructions
Walmart Pharmacy - click here for enrollment instructions
Cost Plus Drugs - click here for enrollment instructions

Question 4

How to estimate your costs for specific procedures

Accepted Answer

With the Allied Provider Finder tool, you can see upfront costs for your care! Use the Provider Finder tool to get real-time estimates of what you'll owe for covered healthcare services from different in-network providers.

Question 5

Search for a Medical provider

Accepted Answer

Visit https://www.aetna.com/dsepublic/#/contentPage?page=providerSearchLanding&site_id=asa&language=en

Question 6

Prescription medicine information

Accepted Answer

With our prescription insurance through SmithRx, you have two ways to get your medications: 
 
Your local pharmacy - When you pick up your medications at your pharmacy, show your pharmacist your Allied ID card, which has the SmithRx information on it.
 
Mail order pharmacy - Save money by purchasing your standard medications through mail order. You have three options for mail order:
 
Amazon Pharmacy - click here for enrollment instructions
Walmart Pharmacy - click here for enrollment instructions
Cost Plus Drugs - click here for enrollment instructions